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Privacy Policy — How djking77 Handles Your Information

We collect account details, device logs and payment rails like Touch 'n Go, GrabPay, Boost dan FPX when you open your account and use the lobby.

Account security protocolsPayment-rail logs kept separateRequest access or deletion anytimeCookie settings in your account panelData transfer depends on local law
djking77 Privacy Policy — How djking77 Handles Your Information
DATA REQUEST CHANNELS

How to Request Your Information or Ask for Deletion

If you want to see what account data we hold, request a portable copy, correct an error or delete your profile, reach us through any of the channels below. Requests are handled within fourteen days where local law permits. Deletion removes your login and transaction history but we may keep anonymized logs for fraud detection as long as regulation allows.

Team online

Live chat

Open the help bubble in the bottom corner of any lobby page and tell the agent you want to submit a data request. The team will send a secure form to your registered email within an hour and you'll get confirmation once the request is processed.

Email privacy team

Send your request to privacy at djking77 dot com. Include your registered email and account username so we can verify ownership. Expect a reply with next steps inside one business day; full responses arrive within fourteen days depending on request complexity.

Account settings panel

Log in, head to Settings then Privacy and you'll find buttons to download your data export or submit a deletion request. The export arrives as a JSON file in your inbox; deletion requires a second confirmation click and takes effect immediately.

SECURITY & TRANSPARENCY

How We Protect and Use Your Information

Your password is hashed with bcrypt before storage and we never see the plain text. Payment details stay with the Touch 'n Go, GrabPay, Boost and FPX gateways; we only log transaction…

Password hashing

We hash every password with bcrypt and a unique salt per account. The plain text never touches our database. If you forget your password the reset link generates a time-limited token sent to your registered email; clicking it lets you set a new one without us ever seeing the old value.

Payment-rail isolation

Touch 'n Go, GrabPay, Boost and FPX handle card details on their own servers. We receive only a transaction ID and success flag. Your wallet balance on djking77 reflects cleared deposits but we never store CVV codes, card numbers or bank credentials.

Cookie types

Session cookies keep you logged in; analytics cookies count page views and game launches. You can block analytics cookies in your browser without losing login function. We drop no advertising trackers and we never share cookie data with external ad networks.

Data retention windows

Transaction logs stay active for twelve months to support dispute resolution. After that they move to cold storage for another two years if local regulation requires it, then we delete them. Identity documents submitted for withdrawal verification are purged ninety days post-payout unless law says otherwise.

Marketing opt-out

Promo emails and SMS go only to accounts that ticked the opt-in box. You can flip that switch off in Settings at any time and you'll stop receiving campaigns within one business day. We still send transactional messages like withdrawal confirmations regardless of your marketing preference.

Access and portability

Request a data export from the Privacy section of your account settings. You'll get a JSON file listing your deposits, withdrawals, game history and profile fields. The export excludes hashed passwords and internal fraud-detection scores but includes everything else you provided during registration and play.

Common Questions About Your Data and Privacy Rights

Below are the questions we hear most often about data collection, cookie use, account security and how to exercise your rights. If your question isn't covered here, reach the privacy team through live chat or email.

We ask for email, phone number, preferred currency and a username. When you deposit we log which payment rail you chose — Touch 'n Go, GrabPay, Boost or FPX — plus the timestamp and amount. Device identifiers and IP address are recorded to prevent duplicate accounts and unauthorized logins.

Transaction logs stay active for twelve months then move to archive storage for up to two additional years if local regulation requires it. Identity documents submitted during withdrawal verification are deleted ninety days after payout unless law mandates longer retention. After those windows the records are purged permanently.

Yes. Log in, go to Settings then Privacy and click Download My Data. You'll receive a JSON file in your email with your profile fields, deposit and withdrawal history, game-session logs and marketing preferences. The export excludes hashed passwords and internal fraud scores but includes everything else.

Head to Settings, then Privacy, and click Request Account Deletion. You'll be asked to confirm via email. Once confirmed, your login, balance history and profile are erased immediately. Anonymized transaction logs may remain for fraud detection as long as local law requires, but they won't be linked to your name or email.

No. We do not sell visit data, game history or contact details to ad networks or data brokers. Payment gateways like Touch 'n Go, GrabPay, Boost and FPX handle deposits on their own servers and share only transaction IDs with us. Analytics pixels track lobby usage internally but that data never leaves djking77.

We use session cookies to keep you logged in and analytics cookies to count page views and game launches. You can block analytics cookies in your browser settings without losing login function. We drop no advertising trackers and we never share cookie data with external networks.

Log in, go to Settings, find the Marketing Preferences toggle and switch it off. Changes take effect within one business day and you'll stop getting promo messages. Transactional emails like withdrawal confirmations and security alerts will still arrive regardless of your marketing choice.